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Usable Web Design  

:: Wednesday, March 31, 2004 ::

Usable Web Design

I had to take my car in for service today, cutting into my work day. Therefore, here are some thought provoking articles.

The Top 3 Priorities of the Talking Horse, By Jared M. Spool
     The problem comes when the team can't tell what functions the users require and which ones the team could delay. When this happens, the priority becomes understanding the users' tasks, to ensure the team can clearly identify the required features. This is when making an investment to identify and research the users' tasks really pays off. What are the users trying to accomplish? How do they know when they've accomplished it? What steps do they currently use to accomplish the same thing without your design?

The End-All Guide to Small-Screen Web-Dev, by Heidi Pollock
     Every cell phone, PDA, or handheld device that renders a Web page does so by means of a browser that will or won't be able to parse one or more of these markup languages. If the varying degrees of screen browser support for CSS makes you mental, now might be the time to run out and buy yourself a nice bottle of wine, because the small-screen world is a Rubik's Cube of compatibility issues.


The high cost of not finding information, by Susan Feldman of International Data Corporation (IDC)
     With the advent of the World Wide Web, every professional worker has become a searcher, but without either search training or a roadmap of what he or she is searching. Without information training and skills, most people don't know where to look, how to ask for what they are seeking or when it is OK to stop looking. One answer looks very much like another unless the searcher understands what constitutes valid information.

:: posted by Kim Krause Berg on 3/31/2004 03:02:39 PM

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